Search results for "stair lift"
12 results found in customer help
Can my home be adapted for disabled access?
We believe you should be able to live independently in your own home for as long as you want to. To do this, some properties may benefit...
I'm a tenant; can I request adaptations for my home?
If you're a tenant with A2Dominion, we can provide a wide range of minor adaptations, for example: making it easier to get in and out...
What is the Spelthorne Home Improvement Agency?
Spelthorne Home Improvement Agency is a small, not-for-profit ...
What is a Home Improvement Agency?
Home Improvement Agencies are non-profit organisations who help older, disabled, vulnerable homeowners or private tenants to repair,...
I'm a homeowner; can I request adaptations for my home?
The law has been strengthened to protect homeowners with a disability. Unfortunately, we can't pay for all adaptations, and we may only...
Why do I pay into a sinking fund?
Some leases state that you have to pay extra contributions on top of your service charge to build up a reserve amount of money. This is...
What does my service charge cover?
The service charge you pay depends on the type of services provided and the type of property you live in. The headings you'll see on your...
Our complaints performance
As part of our commitment to you, we publish a snapshot of our latest complaints figures every three months. Each snapshot will show...
What should I do if a fire breaks out in my block or home?
Treat it seriously; don’t assume it is a false alarm. Every flat is fitted with fire-resistant doors, so any fire can be contained...
I'm a homeowner and I live in a maisonette or flat, what are my repair responsibilities
Our responsibilities If you live in a maisonette or flat, we'll usually be responsible for carrying out repairs to shared parts of the...
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