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91 results found in customer help
  • Can my home be adapted for disabled access?
    We believe you should be able to live independently in your own home for as long as you want to. To do this, some properties may benefit...
  • What is a Home Improvement Agency?
    Home Improvement Agencies are non-profit organisations who help older, disabled, vulnerable homeowners or private tenants to repair,...
  • What is the Spelthorne Home Improvement Agency?
    Spelthorne Home Improvement Agency is a small, not-for-profit ...
  • Can I move to another home?
    As an A2Dominion tenant, you may be eligible to move home by exchanging with another tenant or transferring to a different A2Dominion home...
  • Fire safety in your home
    Your building has been designed and built with fire safety in mind. All homes and communal areas are fitted with at least one smoke alarm...
  • How can I keep my home secure?
    You can help keep your home safe and secure by: closing your windows and doors at night and when you go out checking the identity of...
  • Asbestos in your home
    Asbestos is a material that was previously used in buildings to reduce noise and protect homes against fire. The use of asbestos was banned...
  • Carbon monoxide and your home
    Carbon monoxide is a poisonous gas which can kill without warning as it is colourless and odourless. The early symptoms of carbon monoxide...
  • Gas safety in your home
    You shouldn't install your own gas-fired heating or hot water systems. All gas cookers must be installed by a recognised Gas Safe registered...
  • Is my home insured?
    Insurance protects your home and belongings against damage and theft. Unexpected incidents happen, and by having insurance cover you'll...
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