Search results for "UC"
18 results found in customer help
How will I know if my bid has been successful?
We'll look at the shortlist of all the applicants who have bid on a property and prioritise the list based on need. We'll contact you to...
Can my tenancy be transferred to someone else?
In most instances, you won't be able to transfer your tenancy to another person. A tenancy may pass from one person to another in certain...
Code of conduct for contractors
We're committed to providing a high-quality service, working with our contractors. All our contractors work to an agreed code of conduct...
How do I apply for Universal Credit?
If you're going to claim service for free on 0300 500 5000...
Will I be affected by Universal Credit?
are: Attendance Allowance Bereavement Benefits Carer's Allowance Child Benefit Contributory Employment and Support...
What is Universal Credit?
Since 2013, the Government has been making changes to the way benefits are paid, including introducing on the GOV.UK website...
How can I query my service charge?
If you would like to query your service charge, please complete our online form. You can use our online form to query any of the following:...
I live in NHS accommodation; can I pay my rent straight from my salary?
Yes, if you live in our NHS accommodation, you can pay your rent by Direct Debit, or in the following ways: Taken straight from your...
I'm a shared owner, how do you calculate how much rent I pay?
Your initial rent will depend on the value of your property and the percentage you own. Your shared ownership rent usually increases each...
I'm a leaseholder, how do you calculate how much rent I pay?
Your lease tells you the amount of ground rent you have to pay and how often you make payments. We'll write to you each year to tell you...
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