Search results for "Repairs"
25 results found in customer help
Repairs and maintenance
We provide a repairs and maintenance service to our customers. Our repairs service and responsibilities are different for tenants and...
I'm a student, what are my repair responsibilities?
If you live in our student rented accommodation, we're responsible for most of the repairs to your home. However, we're not responsible for...
I'm a homeowner and I live in a maisonette or flat, what are my repair responsibilities
Our responsibilities If you live in a maisonette or flat, we'll usually be responsible for carrying out repairs to shared parts of the...
I'm a tenant, what are are my repair responsibilities?
Our responsibilities We're responsible for maintaining and managing the repairs for the structure and the outside of properties and shared...
I'm a homeowner and I live in a house, what are my repair responsibilities?
As a homeowner, you're responsible for most of the repairs and maintenance to your home. But this depends on whether you live in a house, a...
I live in NHS accommodation, what are my repair responsibilities?
As your landlord, we're responsible for most repairs to A2Dominion owned property, fixtures and fittings. However, we're not responsible for...
Our service standards
These are our service standards. They set out the quality you can expect from us and what we will do to continually improve the services we...
How can I make a buildings insurance claim?
If you're a homeowner living in a property where we're responsible for arranging a buildings insurance policy and you need to make a claim,...
How will you treat damp?
If you're a tenant… If you find signs of damp in your home, you should request a repair from us. We may send out a surveyor to...
How do I report a problem with my new home?
All newly-built homes include a defect period which lasts between 12 and 24 months after legal completion. A defect is a fault in your home...
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