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29 results found in customer help
  • Fire safety in your home
    Your building has been designed and built with fire safety in mind. All homes and communal areas are fitted with at least one smoke alarm...
  • Safety and Security
    Know how to live safely and protect yourself and those around you...
  • Gas safety in your home
    You shouldn't install your own gas-fired heating or hot water systems. All gas cookers must be installed by a recognised Gas Safe registered...
  • Gas safety for homeowners
    If you're an A2Dominion homeowner, you're responsible for arranging your own annual gas safety check. It’s important to choose a Gas...
  • Gas safety for tenants
    If you're an A2Dominion tenant, we'll arrange your annual gas safety check. We will visit you once a year to carry out a gas service and...
  • What should I do if a fire breaks out in my block or home?
    Treat it seriously; don’t assume it is a false alarm. Every flat is fitted with fire-resistant doors, so any fire can be contained...
  • How can I keep my home secure?
    You can help keep your home safe and secure by: closing your windows and doors at night and when you go out checking the identity of...
  • How to keep your estate safe during winter
    Read our tips for keeping your estate safe during the colder, darker months of winter. Reduce the risk of slip or trip accidents by...
  • What should I do if I think there's a gas leak in my home?
    If you think there may be a gas leak in your home, you should: turn off the gas supply at the meter check if a gas tap has been left on...
  • Student code of conduct
    We're committed to making sure all residents enjoy a peaceful and comfortable stay at our student accommodation. It is important that you...
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