Repairs and maintenance
25 articles found in this topic
We provide a repairs and maintenance service to our customers.
Our repairs service and responsibilities are different for tenants and homeowners.
What are planned and major works?
Planned and major works involve maintenance and replacements that aren't urgent, but are part of a very important planned programme of work...
I'm a tenant, what are are my repair responsibilities?
Our responsibilities We're responsible for maintaining and managing the repairs for the structure and the outside of properties and shared...
I'm a homeowner and I live in a maisonette or flat, what are my repair responsibilities
Our responsibilities If you live in a maisonette or flat, we'll usually be responsible for carrying out repairs to shared parts of the...
I'm a homeowner and I live in a house, what are my repair responsibilities?
As a homeowner, you're responsible for most of the repairs and maintenance to your home. But this depends on whether you live in a house, a...
I'm a student, what are my repair responsibilities?
If you live in our student rented accommodation, we're responsible for most of the repairs to your home. However, we're not responsible for...
I live in NHS accommodation, what are my repair responsibilities?
As your landlord, we're responsible for most repairs to A2Dominion owned property, fixtures and fittings. However, we're not responsible for...
Code of conduct for contractors
We're committed to providing a high-quality service, working with our contractors. All our contractors work to an agreed code of conduct...
How do I report a problem with my new home?
All newly-built homes include a defect period which lasts between 12 and 24 months after legal completion. A defect is a fault in your home...
What is a defect?
A defect is a fault or repair that occurs due to material failure or defective workmanship. Examples of defects are: faulty window or door...
What do I do about damp in my home?
Damp, or penetrating damp, is when water from outside your home finds its way inside. It can happen at all levels of a building, but is more...