Our complaints performance
As part of our commitment to you, we publish a snapshot of our complaints figures over the year.
Between 1 April 2017 and 31 March 2018, we received 1810 complaints in total.
What services are our complaints about?
Mechanical and electrical (aerials/lifts) 17%
Overall satisfaction with our complaints service: 86%
If you're an A2Dominion customer, you can send in your complaint via My Account.
If you're not an A2Dominion customer, you can send in your complaint online using our complaints form.