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Our complaints performance

As part of our commitment to you, we publish a snapshot of our latest complaints figures every three months. Each snapshot will show information about all the complaints we have received within one particular month.

Here are the latest statistics, showing our complaints results for August 2018.

August 2018
Number of complaints received: 119

What services are our complaints about?
Repairs 38%
Mechanical and electrical services (aerials/lifts) 13%
Leasehold 15%
Housing 20%
Others 14%

Overall satisfaction with complaints service for August 2018: 90%

If you're an A2Dominion customer, you can send in your complaint via My Account.

If you're not an A2Dominion customer, you can send in your complaint online using our complaints form.

 
 

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