Our complaints performance

As part of our commitment to you, we publish a snapshot of our latest complaints figures every three months. Each snapshot will show information about all the complaints we have received within one particular month.

Here are the latest statistics, showing our complaints results for September 2017.

September 2017
Number of complaints received: 137

What services are our complaints about?
Repairs 55%
Mechanical and electrical services (aerials/lifts) 13%
Leasehold 4%
Housing 15%
Others 13%

Overall satisfaction with complaints service for September 2017: 90%

If you're an A2Dominion customer, you can send in your complaint via My Account.

If you're not an A2Dominion customer, you can send in your complaint via the following form.