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Tips & advice for interview

If you have been invited to an interview with A2Dominion, this section will help you prepare.

These guidelines will help you structure your responses in a way that best demonstrates your abilities to fulfil the requirements of the position you have applied for.

Interviews at A2Dominion Group are competency/behavioural based. The competencies that will be assessed during your interview are those written on the person specification in the job application pack. Please read the job description and person specification fully before the interview.

What is a competency?

A competency is a skill, knowledge, ability or behavioural characteristic that is associated with performance.

There are two basic level competencies: technical and behavioural.

Technical competencies – These are predominately about acquired knowledge and technical abilities/skills.

Behavioural competencies – These are attitudes and traits that affect how you approach your work, such as communication skills or team working skills.

What format does a competency interview take?

You will be asked questions to assess the desired competencies (as started on the person specification) for the job by providing detail of what you have done, said, thought, felt in different situations. You may be asked for more than one example.

Example of a competency question:

“Describe a situation when you have provided excellent customer service. What were the circumstances? What were your specific actions? What was the result?”

The interviewer will take notes during the interview and probe for further details when required.

How do I prepare for a competency based interview?

The best technique to use and think of when answering competency questions is the STAR technique:

  • Situation: Open with a brief description of the situation and context of the story (who, what, where, when, how).
  • Task : Explain the task you had to complete highlighting any specific challenges or constraint (e.g. deadlines, costs, other issues).
  • Action: Describe the specific actions that you took to complete the task. These should highlight desirable traits without needing to state them (initiative, intelligence, dedication, leadership, understanding, etc.)
  • Result: Close with the result of your efforts. Include figures to quantify the result if applicable or perhaps include what you learnt.

There are a few things to note with this response: it's important to speak in specific rather than general terms and quantify your success, it’s also important to keep your answers concise.

You will need to think of one or more strong, specific, examples for each identified competency on the person specification.

How to structure your answers
  • Always speak in the first person – “I thought/felt/did”
  • Discuss events that have occurred and speak in the past tense
  • Focus on what actually happened

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This page was printed from A2Dominion Web site at http://www.a2dominion.co.uk/