Customer satisfaction with complaints
As part of our commitment to you, we publish a snapshot of our latest complaints figures every three months. Each snapshot will show information about all the complaints we have received within one particular month.
Here are the latest statistics, showing our complaints results for March 2017.
Number of complaints received: 137
What services are our complaints about?
Mechanical and electrical services (aerials/lifts) 13%
Overall satisfaction with complaints service for September 2017: 90%