Rent and service charges
33 articles found in this topic
If you're a tenant or a shared owner you'll pay rent for your home. Most of our customers also pay a service charge to maintain communal areas.
Information and documents about your estate
How can I pay my rent and service charge?
There are a number of different ways you can pay your rent and service charge with A2Dominion, making it easy for you to keep up-to-date...
How can I pay by Direct Debit?
Direct Debit is an easy and free way for you to pay your rent and/or service charge. Paying by Direct Debit offers: Peace of mind - you'll...
Change a Direct Debit
You can use this form to: Request a refund by Direct Debit if you have a surplus on your service charge account Request an increase to...
What happens if you change my rent or service charge?
You pay rent or a service charge, we'll usually give you at least four weeks’ notice in writing telling you when we're going to change...
What is Universal Credit?
Since 2013, the Government has been making changes to the way benefits are paid, including introducing on the GOV.UK website...
Will I be affected by Universal Credit?
urgently to let us know your claim or payment date so that we can give you advice and help you set up a Direct Debit. Please call us on...
How do I apply for Universal Credit?
If you're going to claim or call us on 0800 432 0077 and ask to speak to your Tenancy Sustainment Officer. They can offer practical...
How do you calculate how much rent I pay?
We calculate the amount of rent you pay based on the type of tenancy you have with us. Select your tenancy type below to find out how we...
How do you calculate my service charge?
If you pay a service charge for your home, we will send you an estimated service charge every year, usually in February. This is our...
What does my service charge cover?
The service charge you pay depends on the type of services provided and the type of property you live in. The headings you'll see on your...