Contact us
Jump to content

You are here:

My pipes are frozen, what do I do?

If the cold weather during winter causes your pipes to freeze, you must check that you can turn off the mains stopcock to prevent leaks when the pipes thaw out.

  1. Allow warm air to circulate around the water tank and frozen pipes, but do not use an electrical appliance to do this
  2. Turn off the mains stopcock when you're not using the drinking water supply
  3. Don't use the central heating, use only the gas fire
  4. If you have an electric immersion heater, switch it off
  5. Don't use hot water taps until the water system has completely thawed
  6. Make sure the pipes, tanks and overflows are thawed out before trying to clear any air locks in the water system.

My Estate

Information and documents about your estate

Search for help

If you haven't found the help you need, contact us
Our brands
A2Dominion Group A2Dominion FABRICA Pyramid Plus
Follow us