I'm a student, what are my repair responsibilities?
If you live in our student rented accommodation, we're responsible for most of the repairs to your home.
However, we're not responsible for any repairs that have been caused by malicious or non-accidental damage, although you can pay us to make these repairs. We call these 'rechargeable repairs'.
As your landlord, we'll carry out any urgent repairs listed. You're responsible for looking after the property and any furniture provided. You must repair any damage you cause. This doesn’t include fair wear and tear to the property. If you're not sure whether the repair is your responsibility or ours, please contact your accommodation office.
Requesting a repair
Request your repair by calling, writing to or visiting your student accommodation office.