Search results for "tenancy type"
34 results found in customer help
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What type of tenancy do I have?
There are several different types of tenancies. Your tenancy agreement will state which type of tenancy you have with us. Assured tenancies...
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Your tenancy
Your tenancy agreement is a legal contract that explains your rights and responsibilities as a tenant, and our responsibilities as your...
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What happens if I break my tenancy agreement?
If you break any of the terms in your tenancy agreement, we may have to take court action against you. This may result in you losing your...
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Can my tenancy be transferred to someone else?
In most instances, you won't be able to transfer your tenancy to another person. A tenancy may pass from one person to another in certain...
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I have a private rent tenancy, how do you calculate how much rent I pay?
If you have a private rent tenancy, you can expect to pay the same amount of rent as you would on the Open Market. using My...
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I have an intermediate rent tenancy, how do you calculate how much rent I pay?
We set the amount of rent we charge for intermediate rent tenancies by looking at Open Market Rent levels and applying a discount...
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I have an affordable rent tenancy, how do you calculate how much rent I pay?
We set the amount of rent we charge for affordable rent tenancies by looking at Open Market Rent levels. We review the current levels and...
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Will you evict my neighbour if they've breached their tenancy agreement?
We'll only take legal action to evict a customer as a last resort, usually only once we have tried to resolve the antisocial behaviour (ASB)...
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What are my rights and responsibilities as a tenant?
This is a summary of the main rights and responsibilities set out in your tenancy agreement. Your rights You can stay in your home for the...
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I’m a tenant, do I pay a service charge?
Tenants pay a service charge each year, which is our forecast of how much we think it will cost us to provide you with services during the...