Search results for "shared owner"
30 results found in customer help
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How can I buy more shares in my home?
If you're a shared owner, you'll own a percentage of your home and pay rent to us on the part you don't own. You can buy more shares in...
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I'm a shared owner, how do you calculate how much rent I pay?
Your initial rent will depend on the value of your property and the percentage you own. Your shared ownership rent usually increases each...
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Homeowners
As a homeowner, you'll have a lease. This is a legal contract that explains your rights and responsibilities...
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I'm a homeowner and I live in a maisonette or flat, what are my repair responsibilities
Our responsibilities If you live in a maisonette or flat, we'll usually be responsible for carrying out repairs to shared parts of the...
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What maintenance will you do on my estate?
Gardening We employ grounds maintenance contractors to carry out gardening work in shared areas, such as: Grass cutting and edging...
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I'm a tenant, what are are my repair responsibilities?
Our responsibilities We're responsible for maintaining and managing the repairs for the structure and the outside of properties and shared...
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Can I add someone to my lease?
If you're a shared owner and you would like to add another owner to your property lease, please email us at with the change in ownership...
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What are my responsibilities for maintaining my estate?
There are a number of things that you're responsible for which will help keep your estate in good condition. Gardening You're responsible...
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Do I need to tell you if I'm selling my home?
If you decide to sell your home, you'll need to tell us. Whether you're a leaseholder who owns 100% of your home, or a shared owner who owns...
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What do I do if there's a surplus or deficit on my account?
If the actual cost of providing services is lower than the amount we charged, there will be a credit balance on the accounts for your estate...