Search results for "maintenance"
10 results found in customer help
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Repairs and maintenance
We provide a repairs and maintenance service to our customers. Our repairs service and responsibilities are different for tenants and...
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What maintenance will you do on my estate?
Gardening We employ grounds maintenance contractors to carry out gardening work in shared areas, such as: Grass cutting and edging...
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What does my service charge cover?
The service charge you pay depends on the type of services provided and the type of property you live in. The headings you'll see on your...
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How do I report a problem on my estate?
We believe that the quality of the area where you live is just as important as the home you live in. This is why we're committed to making...
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What are planned and major works?
Planned and major works involve maintenance and replacements that aren't urgent, but are part of a very important planned programme of work...
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What are my responsibilities for maintaining my estate?
There are a number of things that you're responsible for which will help keep your estate in good condition. Gardening You're responsible...
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What are my rights and responsibilities as a homeowner?
This is a summary of the main rights and responsibilities set out in your lease. The right to live in your home You can live in your...
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What changes can I make to my home?
The changes you can make to your home will vary depending on whether you're a leaseholder or a tenant. To find the answers you're looking...
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I'm a homeowner and I live in a house, what are my repair responsibilities?
As a homeowner, you're responsible for most of the repairs and maintenance to your home. But this depends on whether you live in a house, a...
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What are my rights and responsibilities as a tenant?
This is a summary of the main rights and responsibilities set out in your tenancy agreement. Your rights You can stay in your home for the...