Search results for "garden"
16 results found in customer help
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What maintenance will you do on my estate?
Gardening We employ grounds maintenance contractors to carry out gardening work in shared areas, such as: Grass cutting and edging...
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How do I report a problem on my estate?
We believe that the quality of the area where you live is just as important as the home you live in. This is why we're committed to making...
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What changes can I make to my home?
The changes you can make to your home will vary depending on whether you're a leaseholder or a tenant. To find the answers you're looking...
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What are my responsibilities for maintaining my estate?
There are a number of things that you're responsible for which will help keep your estate in good condition. Gardening You're responsible...
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What are my rights and responsibilities as a tenant?
This is a summary of the main rights and responsibilities set out in your tenancy agreement. Your rights You can stay in your home for the...
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What standards can I expect from my new home?
We believe that before you move into your home, it should meet certain standards. Before you move in, we'll carry out any work that is...
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What do I do if I want to move out?
You must usually give us at least four weeks’ notice in writing if you want to end your tenancy, unless your agreement says otherwise...
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What is not classed as antisocial behaviour?
There are some activities we consider to be everyday living noises or minor lifestyle differences, rather than acts of antisocial behaviour...
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What happens after I report antisocial behaviour?
We aim to initially respond to all new cases of antisocial behaviour (ASB) within 24 hours. We'll speak to the complainant to agree an...
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I'm a tenant, what are are my repair responsibilities?
Our responsibilities We're responsible for maintaining and managing the repairs for the structure and the outside of properties and shared...