Search results for "formal complaint"
5 results found in customer help
How do I make a complaint?
If you're an A2Dominion customer, you can send in your complaint via ...
How will you deal with my complaint?
We'll aim to: Acknowledge receipt of your complaint within two working days Assign the complaint to one of our specialist case workers...
Our complaints performance
As part of our commitment to you, we publish a snapshot of our complaints figures over the year. Between 1 April 2017 and 31 March 2018, we...
What if I’m not satisfied with the outcome of my complaint?
Complaints about rent and service charges If you're not satisfied with our response and your complaint is about a rent dispute or service...
Our service standards
These are our service standards. They set out the quality you can expect from us and what we will do to continually improve the services we...