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Search results for "defects"

4 results found in customer help
  • What is a defect?
    A defect is a fault or repair that occurs due to material failure or defective workmanship. Examples of defects are: faulty window or door...
  • Repairs and maintenance
    We provide a repairs and maintenance service to our customers. Our repairs service and responsibilities are different for tenants and...
  • How do I report a problem with my new home?
    All newly-built homes include a defect period which lasts between 12 and 24 months after legal completion. A defect is a fault in your home...
  • What do I do about damp in my home?
    Damp, or penetrating damp, is when water from outside your home finds its way inside. It can happen at all levels of a building, but is more...
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