Search results for "UC"
19 results found in customer help
-
How will I know if my bid has been successful?
We'll look at the shortlist of all the applicants who have bid on a property and prioritise the list based on need. We'll contact you to...
-
Can my tenancy be transferred to someone else?
In most instances, you won't be able to transfer your tenancy to another person. A tenancy may pass from one person to another in certain...
-
Code of conduct for contractors
We're committed to providing a high-quality service, working with our contractors. All our contractors work to an agreed code of conduct...
-
How do I apply for Universal Credit?
If you're going to claim or call us on 0800 432 0077 and ask to speak to your Tenancy Sustainment Officer. They can offer practical...
-
Will I be affected by Universal Credit?
urgently to let us know your claim or payment date so that we can give you advice and help you set up a Direct Debit. Please call us on...
-
What is Universal Credit?
Since 2013, the Government has been making changes to the way benefits are paid, including introducing on the GOV.UK website...
-
How can I query my service charge?
If you would like to query your service charge, please complete our online form. You can use our online form to query any of the following:...
-
I live in NHS accommodation; can I pay my rent straight from my salary?
Yes, if you live in our NHS accommodation, you can pay your rent by Direct Debit, or in the following ways: Taken straight from your...
-
I'm a shared owner, how do you calculate how much rent I pay?
Your initial rent will depend on the value of your property and the percentage you own. Your shared ownership rent usually increases each...
-
I'm a leaseholder, how do you calculate how much rent I pay?
Your lease tells you the amount of ground rent you have to pay and how often you make payments. We'll write to you each year to tell you...