Rent and service charge
Downloads
Tenants' service charge guide 2013/14 (PDF, 1.7MB) Rent and service charge increases - your questions answered (PDF, 35KB) Your rent and service charge (PDF, 304KB) Sheltered and supported accommodation service charge increase - your questions answered (1.3MB) Keyworker and market rent service charge increase - your questions answered (1.3MB) Affordable rent service charge increase - your questions answered (1.3MB) Income and rent payments in plain English (PDF, 469KB)This section, the film below and the leaflet in the box to the right tell you about:
- how we decide how much rent you pay, if you are a tenant or shared owner
- service charge
- changes to your rent and service charge
- ways to pay your rent and service charge
- what to do if you have problems paying
- what happens if you do not pay
- how to check your rent account
- our service standards
We will send you a statement four times a year. You can also view your balance and statement, including recent transactions, online in My Account.