Rent and service charge
Service standards
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Income and rent payments in plain English (PDF, 469KB) Your rent and service charge (PDF, 608KB) Adobe PDF reader (free)This section explains how you can pay your rent and service charge, what your service charge covers and what to do if you have difficulties paying.
Your tenancy or lease agreement tells you how often you need to pay. To find out how much rent and service charge you owe, make sure you read your statement.
We will send you a statement four times a year.