A set of values based on the acronym DRIVE support our vision and underpin all our activities.
They confirm our commitment to delivering high quality homes and housing options for our customers. They also define the way we conduct ourselves and help us drive excellence throughout our organisation.
- We will take ownership of our work and deliver what we promise: high quality homes, excellent customer services and strong business results.
- We will listen to our customers and partners, understand their needs, and respond effectively in order to improve their homes and communities.
- We will seize opportunities to develop innovative services that lead the sector. We will be flexible in our approach to new ideas and welcome positive change.
- Value diversity
- We will embrace the diversity of our employees, customers and their communities, and the benefits they bring to our organisation.
- We will be commercially oriented and competitive to support our business objectives.