Search results for "support for disability"
19 results found in customer help
Older people housing and supported housing complaints
If you live in older people’s housing or supported housing and are not satisfied with how we have handled your complaint, you have the...
I'm a tenant; can I request adaptations for my home?
If you're a tenant with A2Dominion, we can provide a wide range of minor adaptations, for example: making it easier to get in and out...
Can my home be adapted for disabled access?
We believe you should be able to live independently in your own home for as long as you want to. To do this, some properties may benefit...
I'm a homeowner; can I request adaptations for my home?
The law has been strengthened to protect homeowners with a disability. Unfortunately, we can't pay for all adaptations, and we may only...
What is the Spelthorne Home Improvement Agency?
Spelthorne Home Improvement Agency is a small, not-for-profit ...
What is a Home Improvement Agency?
Home Improvement Agencies are non-profit organisations who help older, disabled, vulnerable homeowners or private tenants to repair,...
Will I need to give evidence in court?
To make a successful case against an antisocial customer, we need to give the court lots of evidence. This means that we need to have enough...
Our service standards
These are our service standards. They set out the quality you can expect from us and what we will do to continually improve the services we...
What happens after I report antisocial behaviour?
We aim to initially respond to all new cases of antisocial behaviour (ASB) within 24 hours. We'll speak to the complainant to agree an...
What standards can I expect from my new home?
We believe that before you move into your home, it should meet certain standards. Before you move in, we'll carry out any work that is...
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