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91 results found in customer help
  • Do I have contents insurance?
    Many customers believe their furniture, belongings and decorations are automatically insured against fire, theft, vandalism or water damage...
  • Do I have buildings insurance?
    If you're a leaseholder or shared owner with A2Dominion, we're usually responsible for arranging building insurance for your home under the...
  • How can I make a buildings insurance claim?
    If you're a homeowner living in a property where we're responsible for arranging a buildings insurance policy and you need to make a claim,...
  • Is my home insured?
    Insurance protects your home and belongings against damage and theft. Unexpected incidents happen, and by having insurance cover you'll...
  • Gas safety in your home
    You shouldn't install your own gas-fired heating or hot water systems. All gas cookers must be installed by a recognised Gas Safe registered...
  • How can I keep my home secure?
    You can help keep your home safe and secure by: closing your windows and doors at night and when you go out checking the identity of...
  • Asbestos in your home
    Asbestos is a material that was previously used in buildings to reduce noise and protect homes against fire. The use of asbestos was banned...
  • Carbon monoxide and your home
    Carbon monoxide is a poisonous gas which can kill without warning as it is colourless and odourless. The early symptoms of carbon monoxide...
  • Fire safety in your home
    Your building has been designed and built with fire safety in mind. All homes and communal areas are fitted with at least one smoke alarm...
  • What is the Spelthorne Home Improvement Agency?
    Spelthorne Home Improvement Agency is a small, not-for-profit ...
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