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Students

We manage the following schemes for students:

We have partnership agreements with each of these educational institutions to provide accommodation for their students.

Student accommodation applications are handled by the universities’ accommodation offices. Once your application is accepted, we will then deal with all correspondence and housing management issues at these schemes.

We are committed to providing accommodation that meets the individual needs of different people. If you have a specific accommodation requirement, please contact your university accommodation office for advice and information.

Accommodation management teams

Most of our schemes have an onsite office which you can visit if you have any accommodation issues you would like to discuss. Our staff are here to give you advice and information, and make sure your accommodation is well managed and maintained.

For accommodation office contact details for any of the schemes listed above, click here.

Warden services

When our offices are closed and during public holidays, the site is managed by our duty wardens. The wardens are there to help you if there is an out-of-hours emergency, and to help the management office at the start and end of each term. Wardens will:

  • meet new and returning students, give you your keys, and direct you to your room at the start of each term
  • deal with noise and antisocial behaviour
  • respond to emergencies
  • report damage and items needing repairs
  • help you get into the building if you have lost your key, need a replacement key or are locked out of your flat. (You may have to pay a charge for a replacement key.)

Details of your duty warden are posted on your accommodation noticeboards. Alternatively, contact your accommodation office for more information.

Accommodation management teams

Most of our schemes have an onsite office which you can visit if you have any accommodation issues you would like to discuss. Our staff are here to give you advice and information, and make sure your accommodation is well managed and maintained.

For accommodation office contact details for any of the schemes listed above, click here.

Warden services

When our offices are closed and during public holidays, the site is managed by our duty wardens. The wardens are there to help you if there is an out-of-hours emergency, and to help the management office at the start and end of each term. Wardens will:

  • meet new and returning students, give you your keys, and direct you to your room at the start of each term
  • deal with noise and antisocial behaviour
  • respond to emergencies
  • report damage and items needing repairs
  • help you get into the building if you have lost your key, need a replacement key or are locked out of your flat. (You may have to pay a charge for a replacement key.)

Details of your duty warden are posted on your accommodation noticeboards. Alternatively, contact your accommodation office for more information.

Your tenancy agreement is a legal contract that sets out your rights and responsibilities as our tenant. This section summarises those rights and responsibilities in simple terms.

Please keep to the conditions of your tenancy agreement. If you break any of these conditions, we may take legal action against you. This could cost you money and may lead to you losing your home.

Please contact us if you think another of our residents may be breaking their tenancy agreement.

It is important that you read your agreement carefully and understand it. Please ask us if you do not understand something in your tenancy agreement.

Non-assured contractual tenancy

A contractual tenancy is used in our student accommodation at the University of Bristol and Oxford Brookes University.

This type of tenancy is for a fixed number of weeks and details when rent payments must be received. The tenancy can only be ended by the tenant before the expiry date with our permission, and you will also have to pay an administration charge.

We can end the tenancy by serving you with a 'Notice to quit', which gives you four weeks' notice.

Period of occupancy

We will give you an offer of accommodation on the understanding that you will live in your room during the dates given in your tenancy agreement. By signing the tenancy agreement you are legally responsible for paying your rent for the full period of the agreement.

If you choose to move out of your accommodation early, you must continue paying us the full rent you owe until we re-let your room.

Ending your tenancy

At the end of the tenancy period stated in your contract you must return the keys for your room to the accommodation office.

Before you move out, you must:

  • fill in and sign a deposit refund form and send it back to the student accommodation office
  • tell us the date and time when you plan to move out
  • get your mail redirected
  • clean your room and kitchen, and get rid of any unwanted items
  • arrange for a member of staff to do a pre-inspection check of your accommodation.

You must contact the student accommodation office at least one hour before you leave so that we can do a ‘departure inventory check’ of your room and kitchen.

For more information, please contact your student accommodation office.

The right to live in your home

  • You can live in your home in peace and quiet
  • You can have access to your home, including any shared areas, at all times.
  • If you are an assured shorthold tenant, you can stay in your home for the length of your tenancy agreement, as long as you keep to the conditions of your tenancy.
  • Some of our assured shorthold tenancies also state they you have the right to live in your home as long as you do not change your job. If this is applicable to you, this will be explained to you when you sign your tenancy.

Repairs

  • We must repair and maintain certain parts of your home and keep it in a safe condition.
  • We will carry out repairs to your home within set timescales.

Compensation

  • You may be able to claim compensation if we do not carry out certain repairs on time.
  • You are not allowed to make improvements to your home unless you have our permission.

Consultation

  • We will not change your tenancy agreement without your permission.
  • We will ask you about long-term maintenance and improvement work that we plan to carry out on your home.

Lodgers and subletting your home

  • You are not allowed to sublet your home or have lodgers.

Getting involved

  • We will give you opportunities to get involved and influence services.
  • We will consult you on how we manage your home and the services you receive.

Information

  • We will show you the information which we have about you, if you ask to see it. (However, there is some information we can't show you).
  • We will tell you what rent and service charges you must pay.
  • We will tell you beforehand about any change in your rent or service-charge payments.

Opportunities for all

  • We will treat you fairly and not unfairly discriminate against you.
  • You can stay in your home for as long as you choose, but you must keep to the conditions of your tenancy agreement (please see your tenancy agreement for more details).
  • You can live in your home in peace and quiet
  • You can have access to your home, including any shared areas, at all times.

We are committed to making sure all residents enjoy a peaceful and comfortable stay at our student accommodation. It is important that you understand the code of conduct:

  • You must treat staff, fellow students and visitors with consideration and courtesy at all times
  • You have a wider duty to the community around you. You must not cause a nuisance or disturbance to people living or working near your home
  • You must not slam doors, inside or outside
  • You must not play loud music
  • You must not use loud or abusive language
  • You may smoke only in your room, and never in shared areas. Please respect the feelings of other residents when smoking in your room
  • You must never use illegal substances in the accommodation. If we suspect that you are using or dealing drugs, we will report you to the police
  • You must not bring in any furniture or furnishings that do not meet our fire and safety regulations
  • You may only have overnight visitors for two nights at a time, and you must tell all the members of your flat about any visitors. You are responsible for the behaviour of your guests while they are staying with you
  • You must buy your own television licence if you have a television in your room.

If you break any of these rules during your stay, you may be asked to leave your accommodation.

We have dedicated Facebook groups for some of our student accommodation:

This page was printed from A2Dominion Web site at http://www.a2dominion.co.uk/