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Antisocial behaviour


We believe that everyone has the right to live the way they wish as long as this does not spoil the quality of life of others. This means being tolerant, accepting and respecting the needs and choices of other people.

Antisocial behaviour (ASB) can be any act that causes fear, worry or distress to other people, affecting their quality of life. It can be anything from noise or repeated nuisance, to serious violence and crime.

For more information, download our leaflet on antisocial behaviour, which tells you about:

  • what antisocial behaviour is
  • our policy on antisocial behaviour
  • how to report antisocial behaviour
  • how quickly we will deal with antisocial behaviour
  • different types of antisocial behaviour
  • what powers other agencies have
  • our service standards

For more information, refer to our frequently asked questions.

Antisocial behaviour (ASB) can be any act that causes fear, worry or distress to other people, affecting their quality of life. It can be anything from noise or repeated nuisance, to serious violence and crime.

For more information, download our leaflet on antisocial behaviour, which tells you about:

  • what antisocial behaviour is
  • our policy on antisocial behaviour
  • how to report antisocial behaviour
  • how quickly we will deal with antisocial behaviour
  • different types of antisocial behaviour
  • what powers other agencies have
  • our service standards

For more information, refer to our frequently asked questions.

Antisocial behaviour can also be known by other names including harassment, hate-related incidents, racial harassment, and domestic violence. Learn more about reporting criminal activity.

Harassment or hate related incidents include deliberate action against one or more people, usually (but not always) because of their:

  • race or ethnic origin
  • disability
  • age
  • sexuality
  • gender
  • learning difficulties
  • religious beliefs
  • HIV or AIDS status.

Racial harassment is a criminal offence, and is defined as 'an incident which is perceived to be racist by the victim or any other person'. It can be in many forms, which include:

  • verbal racial abuse and name calling
  • printed material and literature
  • graffiti
  • physical assault
  • damage to property, threats and intimidation
  • complaints about noise
  • complaints about smells and uncleanliness
  • victimisation and bullying of children by neighbours or other children
  • false or malicious complaints
  • abusive text messages or phone calls.

Domestic violence happens in a close of family-type relationship, and becomes a pattern of threatening and controlling behaviour. This can include forced marriages.

There are many different forms of domestic violence, including:

  • physical
  • sexual
  • emotional
  • psychological
  • financial - such as refusing to give you any money to live on.

We try to encourage residents to try and sort out any antisocial behaviour issues themselves. Normally, if you speak to the person causing the issue face-to-face, the problem will be resolved.

If however, this doesn’t work, has proved unsuccessful, you can report the incident to us in the following ways:

Online

By phone

Phone our Customer Services Centre on 0800 432 0077 (Monday to Friday, 8am to 8pm, and Saturdays 9am to 12 noon)

If you want to report antisocial behaviour out of office hours, please phone our answer phone facility on 0845 263 8310

Text message

You can now report antisocial behaviour by texting 07537 401858 from your mobile phone.

Please start your text by giving your name, flat or house number and postcode.

(Standard text message rates for your provider apply.)

Visit or write to us at our offices

You can report antisocial behaviour by visiting us or writing to our offices.

This page was printed from A2Dominion Web site at http://www.a2dominion.co.uk/