A2Dominion's Care & Support team works in partnership with a number of local authorities throughout London and the South East in the delivery of services.
The Capgemini tool estimated that Supporting People services save £2.11 for every £1 that is spent. Based on this tool, A2Dominion’s Care & Support services offer savings of approximately £3.6m each year to the local authorities it works with.
|Cherwell District Council||Oxfordshire County Council||Vale of White Horse District Council|
|Hampshire County Council||Reading Borough Council||West Berkshire Council|
|London Borough of Bromley||Royal Berkshire Windsor and Maidenhead||West Oxfordshire District Council|
|London Borough of Ealing||South Oxfordshire District Council||Westminster City Council|
|London Borough of Hillingdon||Spelthorne Borough Council||Wiltshire County Council|
|Oxford City Council||Surrey County Council||Wokingham Borough Council|
We also work with managing agents, which are separate organisations that have a contract with us to provide support and housing management to vulnerable tenants. This relationship enables commissioners to retain quality local provision whilst benefiting from the expertise, regional spread and access funding that A2Dominion can offer. We meet with our agency partners regularly to monitor services and ensure that agreements are adhered to. We also run a six-monthly agency forum in order to provide updates about policies and procedures, and to share good practice ideas with each other.
Regulation and quality control
- A2Dominion care services are regulated by the Care Quality Commission (CQC)
- Our care and support services have been awarded 'A to C' grades following Supporting People Quality Assessment Framework (QAF) assessments
- The Care & Support team has a dedicated quality and performance team which is responsible for implementing quality initiatives, robust policies and procedures and improvement in services.
A2Dominion owns many properties where other organisations deliver housing management and support and/or care services to residents on our behalf.
Our Specialist Contract Management Officers work with around 55 partner organisations, who provide services to:
- people with learning disabilities
- women escaping domestic violence
- homeless people
- young parents
- older people
- young people
- people with mental health problems.
Working with partner organisations, we ensure that the housing management and support services are delivered in accordance with A2Dominion’s quality standards, and with legislation.
Contract Management Officers are available to provide housing management advice, share good practice and monitor services. If you would like to speak to a member of our housing management, income or contract management teams please contact Customer Services on 0800 432 0077 or email firstname.lastname@example.org.
To provide care and support services A2Dominion sources income from traditional sources such as rents, service charges and agency fees. However, we also require a significant amount of public funding in the form of supporting people grant, community care grant and other funding streams such as the community safety partnership, health grants and complex needs funding.