Planned work programme: what do our customers have to say?
Each month, we survey customers to find out how happy they are with our planned work programme.
Between April 2016 and March 2017, we received 321 satisfaction surveys from customers for kitchen and bathroom planned maintenance projects. Of the 321 surveys we received from customers, 301 said they were 'very satisfied' and 20 said they were 'satisfied' with the results.
If you would like to find out if there is any work planned for your home over the next five and 10 years, you can use our planned work search tool available on our website here.