Our Operational Management Team oversee Corporate Services, Development, Finance and Operations. You can find out more about our directors below.
Group Director of Communications
Caroline has over 12 years' experience in PR and communications. A trained journalist, she previously worked for the Dominion Housing Group, the Diana, Princess of Wales Memorial Fund and QS Careers & Education. She has a masters in business management and is a member of the Chartered Institute of Public Relations.
Director of Business Planning & Performance
Ellie has over 30 years’ experience in the public, voluntary and commercial sectors. Ellie has been with the organisation since 2006, originally with A2 Housing Group, and is a member of the Chartered Management Institute and the Chartered Institute of Housing.
Group Human Resources Director
Daniel has more than 12 years' Human Resources experience. Prior to joining A2Dominion, Daniel was Director of Human Resources at HomeServe UK (Ltd). He has also previously held senior HR roles at Punch Taverns and Marks & Spencer. At A2Dominion, Daniel holds overall responsibility for the Group's HR function, including Learning & Development.
Group Company Secretary
Zoë has worked in governance for over 10 years, and has more than five years’ experience in the social housing sector. Prior to joining A2Dominion as Group Company Secretary, Zoë worked in similar posts at the Work Foundation and the Shaftesbury Society. She is a Fellow of the Institute of Chartered Secretaries and Administrators.
Group Director of Sales and Marketing
Rosie has over 10 years' experience in sales and marketing. Prior to joining A2Dominion, she held senior roles at The Berkeley Group (Berkeley First), UNITE Group, Crown Golf and Whitbread (David Lloyd). Rosie is responsible for the sales and marketing of private, shared ownership and resale homes in London and the South East.
Development Director (Performance & Quality)
Doreen has over 20 years’ experience in the housing sector. She is responsible for the management and delivery of the Group’s development programme, ensuring the necessary resources are in place to guarantee the Development Team continues to produce a high volume of quality housing.
Group Director of Customer Experience
Gary has over 25 years' customer services experience within the financial and healthcare sectors. Prior to joining A2Dominion, Gary was Head of Customer Services and Head of Operational Planning at Bupa (Global and UK). In his current role, Gary is responsible for the development and delivery of the Group's Customer Experience and Services Strategy, Customer Services Centre and Community Investment.
Director of Commercial Operations
With over 20 years' experience in the housing sector, Rachael is responsible for the management of A2Dominion's private, student and keyworker portfolio and for the group-wide Lettings function. Rachael has held a number of frontline and senior management roles, including at South Staffordshire Council and A2 Housing Group, the latter of which merged to form A2Dominion. Rachael is a member of the Chartered Institute of Housing.
Director of Property Services
David brings substantial property knowledge to the organisation, and he is responsible for improving and maintaining a responsive and efficient repair service for residents. He was Dominion Housing Group’s Director of Property Services for several years, having previously worked for Notting Hill Housing in a variety of roles.
Director of Leasehold Services
Steve has worked for over 25 years in housing management, spending 10 years as a freelance consultant. He has worked in both frontline and senior roles. Prior to the formation of the A2Dominion Group, he was Dominion Housing Group’s Group Director of Leasehold Services.
Director of Supported Housing
Pam has worked for housing associations for over 20 years. Prior to her current post, she held a number of senior roles at A2 Housing Group, the most recent being Head of Housing (Care & Support). Pam is a member of the Chartered Institute of Housing.
Group Housing Director
Dawn has more than 25 years' experience in the housing sector, including 10 years working at A2Dominion. Prior to her current job, Dawn was the Group's Area Director for London and also previously worked for Catalyst Housing Group in various housing management positions. Dawn holds a Chartered Management Institute Diploma in Strategic Leadership and Management.
Assistant Director of Treasury Services
Jill Green has more than 20 years’ experience working in the housing finance sector. Prior to her current role of Assistant Director of Treasury Services at A2Dominion, Jill was Head of Treasury Services at Dominion Housing Group and Capital & Treasury Accountant at Presentation Housing Association. Jill is an Associate Member of the Association of Corporate Treasurers.
Commercial Finance Director
Deirdre has over 15 years' experience providing financial services for a range of industries, including to the housing, retail, IT and oil and gas sectors. A Chartered Accountant, Deirdre was Group Financial Controller for data company Venture Information Ltd for four years prior to joining A2Dominion. She has also held senior roles at professional services company My FD Ltd, property management firm Irish Estates Plc and A2 Housing Group. Deirdre is a member of the Association of Chartered Certified Accountants (ACCA).
Assistant Director (Financial Services)
James has worked in the finance sector for 17 years and is a Chartered Accountant. Prior to joining A2Dominion, James was a Senior Finance Manager at English Heritage. He has also held senior finance roles at General Electric, the London Stock Exchange and ANZ National Bank. James is a member of the New Zealand Institute of Chartered Accountants (NZICA).