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Older people housing and supported housing complaints

If you live in older people’s housing or supported housing and are not satisfied with how we have handled your complaint, you have the following options:

  • If your complaint is about a care service we provide you at your home, you can complain to the Care Quality Commission, either by email or by phone on 03000 616 161.
  • If your complaint is about our housing support services, you can complain to the Supporting People Team at your local council.

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